Description

IT has standards in place to ensure we provide exemplary service to our users. The following areas have specific, measurable metrics that we report semi-annually.

SLA Results

October-December 2017

July-September 2017

January-June 2017

July-December 2016

Users

  • Faculty
  • Staff

How to Request Service

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Availability

24x7

Division Responsible

IT Central

Related Resources/Services