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We provide a complete set of telecommunications services to campus offices. This includes:

  • IP phones
  • voicemail
  • a variety of phone options (including soft phones)
  • all infrastructure, repairs, and maintenance of systems

Phone and Data Installation Charges

(updated August 2016)

Installation Cost
Multi-line $159 plus cost of phone
Data or Voice Outlet
$159 per data or voice drop plus materials
Moving a telephone line $59 per phone per move

Reference Guides for Phones

NEC Single Line Phone

Reference Guide for Voicemail

Conference Phone Reservation

You may reserve a conference phone for use in any building except Student Union by contacting IT (859-572-5271). Conference phones must be connected to a single-line phone jack or into the data port of a two-button D-term unit. Instructions for installation are included when you pick up the unit.  

For conference calls scheduled in the Student Union, please contact Chris Bowling at extension 7773 for assistance.


  • Faculty
  • Staff

How to Request Service


Contact the IT Help Desk


Standard business hours:

Mon-Fri 8:15 a.m.-4:30 p.m.

Division Responsible

Networking Team


To have your voicemails emailed to your NKU email address, contact the IT Help Desk.

If you do not know your phone PIN, contact the IT Help Desk to reset it.