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The IT Training Team offers a variety of free training sessions on software throughout the year for the professional development of faculty and staff.

We offer traditional, in-person class sessions, online classes, and personal consultations depending on the software and the needs of the user(s).

In-person classes

  • Microsoft Office - including classes specific to Word, Excel, PowerPoint, Access, and Outlook
  • Adobe AEM - for maintaining NKU websites
  • Qualtrics - for creating online forms and surveys

Self-paced, online classes

  • myNKU
    • Introduction to myNKU & SAP GUI (INT 100)
    • Introduction to Business Warehouse Reporting (BW 100)
    • Advisor Tab Training - Basic (CM 200)
    • Academic Advising - Course Registration (CM 201)
    • Event Planning (CM 300)
    • Time Administration (HR 200)
    • Personnel Action Requests (HR 201)
    • Purchase Requisitions & Parked Vendor Invoices (FI 200-201)
    • Travel (FI 203)
    • Reporting & Budget Transfers (FI 300)
    • Foundation Reporting (FI 301)
    • Cost Center Reconciliation (FI 500)   
  • Hoonuit - NKU offers access to video tutorials on hundreds of software titles through a subscription to Hoonuit
  • Qualtrics - for creating online forms and surveys

Specialized instruction by request

  • Personal consultations - private consultations with a trainer can be requested by contacting or
  • Development of training materials - your department can request the creation of training courses and/or documentation on software specifically used by your department

Website and documentation support

We offer a variety of support websites and online documentation for supported applications, including myNKU & SAP GUI, the Microsoft Office suite and web editing tools. Support documentation is available on-demand and reviewed on a regular basis for accuracy.


Classes related to academic technology (Canvas, Kaltura, Tegrity, etc.) are offered by the Center for Innovation and Technology in Education (CITE), a division of Steely Library.  Registration for those classes is available through the same registration systemContact CITE for information on those classes.

Students can access Hoonuit.

Register for in-person class

Register for online class:



  • Faculty
  • Staff
Students can access Hoonuit

How to Request Service


Contact the IT Help Desk


Standard business hours:

Mon-Fri 8:15 a.m.-4:30 p.m.

Division Responsible

Training Team

Related Resources/Services