The Office of Information Technology is here to help with any questions or issues you may have. If you have questions or need anything related to alternative instruction, contact us at NorseIT@nku.edu. For all regular technology issues, contact the IT Help Desk via telephone or chat. IT is available by appointment to assist with technology (computers, hot spots, etc.) that cannot solved remotely.
Classes at NKU will be using Canvas all instruction. For assistance, you may visit the Norse Tech Bar, email NorseIT@nku.edu, or contact the IT Help Desk.
Log in to Canvas using your user ID (the first part of your email address before the @ symbol) and password. Your classes will show up on your dashboard.
How do I submit an online assignment?
Kaltura is a tool you can use to upload your mp4 or mp3 files, record your computer screen, and then add those videos to a discussion or assignment.
To record your screen or facecam you can use Kaltura Capture:
Follow these instructions if you would like to uplaod a mp4 or mp3 file to Kaltura:
Follow these instructions to submit the video in Kaltura to an assignment
Due to the challenges experienced with the transition to alternate instruction, our loaner equipment (including the new hotspots), are reserved for students that need them for educational work (they do not already have a laptop). To request equipment, contact the IT Help Desk. A valid academic justification/reason may be required.
Students with no internet connection at home
Spectrum is offering free Wi-Fi for 60 days in new student households. The company says it will also open its Wi-Fi hotspots to the public.
Note: Students do not need a Zoom account to join and participate in calls, classes, and meetings. However, if you would like to start your own calls and meetings, you can get started with Zoom by creating an account. Go to NKU's Zoom Website, click "Sign In", and use your NKU email address to create an account. After creating an account, use this same page to sign in.
OneDrive is NKU's preferred secure cloud storage solution, similar to Dropbox and Google Drive. All NKU students have free unlimited storage on OneDrive. You can update and share your files from any device with OneDrive, and even work on Office documents with others at the same time. OneDrive is connected to Office 365, meaning you can easily share files with other NKU students by searching in the directory. VPN is not needed to access OneDrive.
Access OneDrive with NKU Webmail
OneDrive is also available for Apple and Android devices.
Below is a quick video on getting started with OneDrive.
To Download
Students have access to Microsoft Office 365 to download on personally owned computers (both Windows and Apple) and mobile devices.
NKU offers a convenient solution for accessing NKU software and drives wherever you are from any device - a virtual desktop.
If you use VMware, remember that you are accessing an NKU virtual desktop, not your personal workstation. All files not saved using cloud storage (e.g. OneDrive) or to the K: or M: drives will be lost when you disconnect.
List of Software Available in Virtual Labs
You can always access NKU's web portal where you can register for classes, check your academic plan, view your degree audit, and update your information.
one.nku.edu contains important links that you will find useful. Get quick links to Webmail, Student Account Services, Advising, and more.
Maintaining good cybersecurity practices during this period of time is critical. Hackers and phishers are already working to steal data, infiltrate systems, and take advantage of the general anxiety caused by COVID-19. Following are the cybersecurity practices that must be maintained for students while working remotely.
Reviewing the following policies will help clarify your responsibilities for Information Security and sensitive data handling:
