This page will provide information and assistance with software you can use to teach from home.
The Office of Information Technology is here to help with any questions or issues you may have. If you have questions or need anything related to teaching online, contact us at NorseIT@nku.edu. For all regular technology issues, contact the IT Help Desk via telephone or chat, or Schedule a meeting with a Client Support Specialist. IT is available by appointment to assist with technology (computers, hot spots, etc.) that cannot solved remotely.
Need to move your course online? You can get help from the Client Support Specialist in your building.
You can also get help from the Center for Innovation and Technology for Education (CITE). If you are using Canvas for the first time, IT and CITE can help get you started.
Kaltura is a video hosting service that allows you to easily record and upload videos from your computer into Canvas. Videos uploaded to Kaltura can be placed anywhere in your course or automatically placed in a Course Gallery so all of your videos are centrally located for your students. The Client Support Specialist in your building can help with Kaltura.
Microsoft Teams can be used to chat with others who are online. It can also be used for video meetings, group project collaboration, video chat, and file sharing. This tool is available for use by all faculty, staff, and students. Teams is FERPA and HIPAA compliant.
Zoom is a video conferencing platform with several tools to allows users to host and run simple meetings or large webinars. All of our Zoom resources can be found on our new Zoom page.
Accessing Voicemail Remotely
Updating your Voicemail Message from your Phone
Updating your Voicemail Message from Home
Setting up call forwarding means that all calls to your office phone will be sent to another phone of your choosing. This allows users to receive their work phone calls remotely.
To set up call forwarding, identify your phone below and view the instructions.
OneDrive is NKU's preferred secure cloud storage solution, similar to Dropbox and Google Drive. All NKU employees have free unlimited storage on OneDrive. You can update and share your files from any device with OneDrive, and even work on Office documents with others at the same time. OneDrive is connected to Office 365, meaning you can easily share files with NKU faculty, staff, and students by searching in the directory. VPN is not needed to access OneDrive.
OneDrive is also available for Apple and Android devices.
Below is a quick video on getting started with OneDrive.
Employees have access to Microsoft Office 365 to download on personally owned computers (both Windows and Apple) and mobile devices.
You can access your J: and K: drives by either:
Most NKU resources are available without having to use VPN. However, some resources require the use of VPN for access. These include:
NKU offers a convenient solution for accessing NKU software and drives wherever you are from any device - a virtual desktop.
If you use VMware, remember that you are accessing an NKU virtual desktop, not your personal workstation. All files not saved using cloud storage (e.g. OneDrive) or to the J: or K: drives will be lost when you disconnect.
VPN is not required to access NKU's virtual desktops.