Library Systems Support Specialist
Office: SL 257
Phone: (859) 572-6610
Our library service provider, OCLC, updated our system this week. The update resulted in a new authentication method when accessing articles in our databases. If you receive error messages when attempting to access an article, you may need to clear your browsing history in order to get the new login page. Clearing the browsing history will clear the cache and give you a new login page in Firefox and Chrome, but unfortunately, it doesn't solve the problem in Internet Explorer. If you're an Internet Explorer user, you will need to switch to a different browser (i.e., Firefox or Chrome) in order to access articles in our databases.
The instructions for clearing your browser history in Firefox and Chrome are listed below:
If you have any problems with logging into the system to access articles, please contact Steely Library for assistance. You'll find the methods of contact at https://inside.nku.edu/library/help.html.