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Comment:  

12/3/17: The IA design team has done a spectacular job on your website, specifically in design, navigation, and search system architecture. Other students and universities could benefit from a similar design.

My hats off to the team, Great Job!
v/r
UK Grad student

Response:  

12/4/17: Thank you for taking time to look at our site! We appreciate the positive feedback! We also encourage feedback that tells us where we might have fallen short.

There are still a few important portions of the site being developed (Library DIY, subject guides, library maps, etc.). There is still a lot of work for us to do.

Thanks again!

--Michael Providenti
Librarian

 

Comment:  

11/28/17: The links within the global My Library tab in Blackboard have not been updated. All links are broken.

Response:  

11/29/17: Thank you for letting us know! I am sharing your comment with the librarians who manage the library's Blackboard account. Hopefully we can get this updated immediately.

--Michael Providenti
Librarian

 

Comment:  

11/5/17: I'm really sad about the new setup of the 4th floor, particularly close to the elevator, where there used to be large study tables. They were good for group studying, but now that space has been reduced and there aren't any places in the library besides study rooms that are usually booked to study as a group.

Response:  

11/21/17: I am sorry that your experience of the reconfigured 4th floor was not positive. I spoke to Nancy Campbell, Assistant to the Dean, about the situation.

The large tables on the 4th floor created a lot of noise on the 3rd floor near the glass elevator -- these areas are part of the same open space. The plan was to create a quieter space near the elevator while shifting group study space to the back of the 3rd floor (the area that overlooks the fountain). Shelves have been moved away from the back of the third floor and more large tables have been added to that space. In addition, two more new study rooms are now available for group study in the library.

I apologize for your bad experience and I hope these two new options will be an acceptable substitute. 

--Michael Providenti
Librarian

 

Comment:  

10/25/17: There are not enough small group rooms, and it is a hassle to reserve the few available, also the first floor "quiet area" is not quiet, people do small group projects there because they have nowhere else to go, the janitor ... cleans the bathrooms during the busiest hours 12-2 as well.

Response:  

11/2/17: Thank you for your comment. Demand for group study rooms outpaces our supply. Fortunately, two new group study rooms, SL 205 and SL 210, are available as of early November 2017. You can book them from the Group Study Room page.

If the Library' quiet area becomes noisy, you can ask for assistance at the 3rd floor public services desk.

The library administration is looking into the restroom cleaning schedule to see if it can be adjusted.

--Michael Providenti
Librarian

 

Comment:  

9/13/17: Food and drink vending machines in the library would be great. The library is the only building that is open the latest and it would be very convenient to have one here. Plus, I feel like the library would make more money that way as well because people always want snacks when they're studying. Please look into this!

Response:  

There are currently no snack machines in the library. I am forwarding your suggestion to the library administration. In the meantime, we do have a Find a Snack page that lists the closest vending machines on campus.

--Michael Providenti
Librarian

 

Comment:  

8/9/17: Your new web page rocks!

Response:  

Thank you!

--Michael Providenti
Librarian