Compatibility - Browsers & Operating Systems

The following browsers and operating systems have been tested and proved fully functional to run the following NKU systems/specifications: myNKU, Canvas and WebMail.

We support most browsers and operating systems, however, we recommend using fully functional products (listed below) when accessing NKU systems. Browsers and operating systems updates are released by vendors on different schedules and we are committed to reviewing and testing for compatibility with our major systems routinely. This process happens twice a year, August and January. Please check this page before every semester begins to review updates.  

Supported    Not Yet Supported    Not Supported

Updated January 2017

  myNKU Canvas Webmail
Windows 7
Mozilla Firefox 42 and up
MS Internet Explorer 11
Google Chrome
Windows 10
MS Edge
  myNKU Canvas Webmail
Apple Safari 7
Mac OS 10.10
Apple Safari 8
Mozilla Firefox 42 and up
Google Chrome
Mac OS 10.11
Mac OS 10.12

Non supported browsers can be upgraded at no cost. Contact the IT Help Desk if you need assistance upgrading.

If you are an employee, an upgrade to a supported operating system is available. Contact the IT Help Desk for assistance.  


How to check which operating system or browser you currently have installed

If you are unsure about which operating system you are running:

  • Windows – go into your control panel and click “Systems.” Under Windows edition, you will see the operating system listed.
  • Macintosh – Under your Apple menu, select “About this Mac.” The version number will be listed there.

If you are unsure about which version of a browser you are currently running, open the browser and under the “Help” menu, select the “About” option (i.e. About Internet Explorer, About Safari, About Firefox).

If you need assistance with updating or rolling back an update, please contact our IT Help Desk.