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News

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IT Maintenance

IT will be performing a hardware upgrade Friday, August 13th, from 7pm - 9pm.  During this upgrade, encrypted wireless service and VPN service will not be available.  However public wireless will still be available.  After the upgrade, you may receive a pop-up to accept the certification on your mobile device or laptop when joining NKU_Encrypted. Please contact the IT Help Desk with any questions.


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Spam and Phishing Emails

NKU receives a large amount of spam and phishing emails.  We modify our filters accordingly, but it is impossible to block them all.  NKU will never ask you to provide your password or personal information.  Any request of you to do so should be considered fraudulent.  Many of these emails link to websites that have been created specifically to mimic our branding and trick recipients.  Therefore, it is crucial that users do not click on any link in suspicious emails.  Please send suspicious emails to abuse@nku.edu and they will be investigated.


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Reset your forgotten NKU password via text or email

Now you can add your mobile phone number or non-NKU email address to the password change page! If you forget/expire your password in the future, you will request a validation code be sent as text or email that will allow you to reset your password online quickly. Set up your account now by going to the password change page https://password.nku.edu/ and select “edit password recovery info.” This is a new service. If you encounter any issues, please contact the IT Help Desk or visit Norse Tech Bar in UC.


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Email tool successfully implemented to monitor for credit cards, now expanding scope

Implementation of the email screening tool to monitor for transmission of credit card data was successful.  Beginning Jun. 1, we have expanded the scope of the screening tool to include: Social Security Numbers, Bank Account Numbers, and Taxpayer Identification Numbers (TIN). 

Sending unencrypted email that contains sensitive information puts the University and your personal information at significant risk.  If you send an unencrypted email containing what the system believes to be a credit card number, social security number, bank account number, or a taxpayer identification number, you will receive an immediate response informing you that the email may contain information not fit for transmission.  You will be given the option to send the ceased email, however, only do so if you are absolutely sure your email doesn’t contain such information.  IT will continually monitor the reports to ensure the system is functioning as appropriate.

Remember that if you need to send personally identifiable information through email, you must encrypt the message.  Instructions on how to encrypt email can be found on our website.

If you have questions about what information is deemed as confidential or private, please refer to the Credit Card Processing and Security policy for information on appropriate use of credit cards.

System & Security Alerts

As of May 31, Blackboard is no longer available, and we have moved to Canvas for our learning management system.

If you notice issues with a system, please notify the IT Help Desk.
 

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