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News and Info

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Introducing Microsoft Teams

NKU has begun using Microsoft Teams, a new collaboration tool that offers chat (IM), meetings, audio/video calling, file management, and a project workspace. 

On Monday, June 10th, we will begin using Microsoft Teams as our primary IM tool, and Skype for Business will be decommissioned.

Teams will automatically bedownloaded on your computer.  Starting June 10th, opening Skype for Business will trigger a window with a link to Microsoft Teams. Your previous contact list will be transferred to Teams automatically.

View Support Documentation and FAQs


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Introducing self-service print release!

NKU now offers convenient, web-based, self-service printing.  Using your NKU student account, you can log in to release print jobs to any on-campus Pharos printer, view Pharos account balances, and more!  Try it out now at https://payforprint.nku.edu.


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Spam and Phishing Emails

NKU receives a large amount of spam and phishing emails.  We modify our filters accordingly, but it is impossible to block them all.  NKU will never ask you to provide your password or personal information.  Any request of you to do so should be considered fraudulent.  Many of these emails link to websites that have been created specifically to mimic our branding and trick recipients.  Therefore, it is crucial that users do not click on any link in suspicious emails.  Please send suspicious emails to abuse@nku.edu and they will be investigated.


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Reset your forgotten NKU password via text or email

Now you can add your mobile phone number or non-NKU email address to the password change page! If you forget/expire your password in the future, you will request a validation code be sent as text or email that will allow you to reset your password online quickly. Set up your account now by going to the password change page https://password.nku.edu/ and select “edit password recovery info.” This is a new service. If you encounter any issues, please contact the IT Help Desk or visit Norse Tech Bar in UC.


System & Security Alerts

IT is upgrading the campus network Saturday, July 6, from midnight - 6 a.m.  During this upgrade, all network services and phones will be down for the main campus (including dorms) and Grant County.  All NKU services (Canvas, VDI, email, internet access, SAP, etc.) will be unavailable.  If you experience problems after this time, please contact the IT Help Desk.

 

NKU Technology Services

View all of the technology services we offer: 

Follow Us on Twitter

@NKUCIO (for fac/staff)

@NKUTechBar (for students)