The Help Desk provides support to everyone at Northern Kentucky University - faculty, staff, and students. We are here to assist you with your technology needs - we can help reset your password, find a training session, register your device on the network, assist with myNKU and Canvas, and more.
For phone, instant chat, email and service requests
Monday - Friday: 7am - 10pm
Saturday - Sunday: Closed
If there is an urgent technology issue during closed weekend hours, you may leave a phone message and the on-call technician will call you to resolve your issue.
If you are requesting a password reset that can't be completed through password.nku.edu, please contact the IT Help Desk via phone for fastest resolution.
Looking for in-person assistance with your computer? The Norse Tech Bar can answer tech questions, troubleshoot issues with your devices (laptops, phones, tablets, etc.) and more. The Norse Tech Bar is located in the University Center on the plaza level.
Information is collected automatically by NKU as part of the software operation of our website. This data is not personally identifiable information. NKU uses this information for internal purposes, such as marketing and seeing what pages are most frequently visited. Click "Accept" to continue to use NKU website(s), and consent to our collection of cookies. For more information please see NKU's Web Privacy Statement.