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Help

Your Campus Resource for all Technology Needs

The Help Desk provides support to everyone at Northern Kentucky University - faculty, staff, and students.  We are here to assist you with your technology needs - we can help reset your password, find a training session, register your device on the network, assist with myNKU and Canvas, and more.

Submit Service Request

Call Us

859-572-6911

Email Us

Chat

Chat is available through the chat icon on the bottom right of the web site. To talk directly to a person, type 'talk to a person'.

Help Desk Hours

For phone, instant chat, email and service requests

  • Monday - Friday:  7am - 10pm
  • Saturday - Sunday:  Closed

If there is an urgent technology issue during closed weekend hours, you may leave a phone message and the on-call technician will call you to resolve your issue.

If you are requesting a password reset that can't be completed through password.nku.edu, please contact the IT Help Desk via phone for fastest resolution.
Norse Tech Bar Logo

Looking for in-person assistance with your computer?  The Norse Tech Bar can answer tech questions, troubleshoot issues with your devices (laptops, phones, tablets, etc.) and more.  The Norse Tech Bar is located in the University Center on the plaza level.

 

 

 

 

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