Maintenance REF

Emergency Maintenance Requests refer to repairs that are necessary to either eliminate a clear threat to life or safety, or to prevent extensive building damage. These items must be repaired and corrected immediately. Please visit your residential area’s desk or contact the Resident Assistant on Duty if the Housing Office is closed.

• Flooded areas and water leaks
• No air or heat
• No electricity
• Hazards to a resident's security
• Overflowing Toilet
• Smell of smoke or gas

Due to COVID-19 (Coronavirus), based on national guidance for physical distancing, and to remain in compliance with university and state policies, the Callahan and Norse Commons Desks are staffed remotely during the day and closed at night. A Desk Assistant is available during working hours by calling one of the listed numbers below. After working hours and on weekends, please contact the RA on Duty for your area. Mail Service hours are listed below.

During normal business hours, please contact the Desk Assistant on duty for assistance:

Boothe Village: (859) 468-8703

East Village: (859) 486-1880

After business hours, please contact your RA on Duty for assistance:  

East Village (Callahan, Northern Terrace): (859) 638-2860

Boothe Village (Kentucky, Commonwealth, Cumberland, Norse): (859) 468-8361

University Suites: (859) 468-9742

Mail Assistants on duty in Callahan and Norse Commons:

Open Daily in each Village from 10:00a-8:00p.