Cisco 9951 IP Phone Reference Guide

Making a phone call

• When dialing an outside number, press 9 first.
• For calls via the handset, lift handset and dial extension.
• For calls via speakerphone, press the button under the New Call label under the color LCD screen. Keep in mind, if you call another Cisco 9951 phone with the camera attached, it will automatically start a video call.
  

Checking your voicemail

On the keypad, press the button the labeled with an envelope to directly connect to that phone voice mailbox. If you have a message, a red light on the handset will light up.

Call forwarding

Press the button under the Forward All label under the color LCD screen, and type the number you'd like to forward your phone calls to.

Call transfer directly to voicemail

To transfer the call directly to a voice mailbox in Cisco Unity without ringing the phone, follow these steps:

1. While you are on a call, ask the caller to hold while you transfer the call.
   
2. Press the Transfer button.
   
3. Dial * followed by the destination extension, for example, *1000.
4. Press the Transfer button again to complete the transfer.
   

Using the camera

Press the button under the More label under the color LCD screen, and then press the button under the Preview Video label under the color LCD screen to see how any video calls you make will be seen by the other side. If you're not happy with the quality of the image you see, try changing the lighting behind you. Alternatively, close the shutter on the camera so that no one can see you.

Changing the background

You can change the default image that appears on your phone screen with wallpapers that are provided with the phone, or with your own custom wallpaper.

1. Press the Applications button 
2. Select Preferences. (Use the Navigation pad and Select button to scroll and select.)
3. Select Wallpaper and select a wallpaper option.
4. Press the Preview softkey to see the wallpaper on your phone screen.  
5. Press the Set softkey to apply the wallpaper to the phone.

Other features of the phone

On the back of the phone, to the left of where the Ethernet cable is plugged in, there is an additional Ethernet port on the back of the phone. This is so that if you have an iPad, Laptop, or other portable networkable device, you can plug it in to the back of the phone and gain a network connection. Keep in mind; if the phone restarts or loses power, that device will lose its connection as well.

With the phone, you should've received a USB 2.0 extension cable and an odd-looking mounting bracket. This is so that if you want to Video chat, the camera does not have to be attached to your phone; you can mount the camera to your monitor.

This phone is Bluetooth capable.