Performance Expectations

Performance Improvement Plans

Performance improvement plans should be developed to address the specific performance needs of the employee, should provide clear, concise examples of performance behaviors that are not meeting expectation and include desired behaviors, timelines, deadlines, outcomes, consequences, etc. The manager and employee should work together during the meeting to develop the plan and establish SMART (Specific, Measurable, Attainable, Realistic, and Timely) goals for the employee. All plans should include the action steps that will be taken to correct sub-standard job performance and a follow-up plan to monitor results. All agreed upon steps in the plan should be fulfilled by both the manager, as well as the employee. 

NKU Performance Improvement Policy

Corrective Action

Corrective Action (Employees): Information is provided to employees promoting a better understanding of management’s goals and policies. Information is also provided to employees to assist them in correcting poor performance, on or off duty misconduct, and/or to address personal issues that affect them in the workplace. 

Corrective Action (Supervisors): Advice is provided to supervisors on how to correct poor performance and employee misconduct. In such instances, progressive discipline, regulatory and other requirements must be considered in effecting disciplinary actions, resolving employee grievances and appeals.

Corrective Action Form

Setting the Standard for Success

At NKU, we are committed to fostering a culture of excellence where every employee understands their role, responsibilities, and the impact of their work. Clear performance expectations ensure alignment with our organizational goals and provide a foundation for individual growth and achievement.

What Are Performance Expectations?

Performance expectations are the standards, goals, and behaviors that define success in your role. They include:

• Key Responsibilities: The specific tasks and duties tied to your position.
• Goals & Objectives: Measurable targets that align with team and company priorities.
• Core Competencies: Skills and behaviors essential for success, such as communication, teamwork, and problem-solving.

Why Are Performance Expectations Important?

Understanding and meeting performance expectations ensures:

• Clarity: Everyone knows what’s expected of them.
• Alignment: Your work contributes to NKU’s mission and vision.
• Growth: Opportunities for skill development and career progression.
• Feedback: A basis for meaningful performance reviews and recognition.

Setting Performance Expectations

Performance expectations are a collborative effort between you and your manager. The process typically includes:

1. Initial Discussion: Reviewing job responsibilities and setting clear goals.
2. Ongoing Feedback: Regular check-ins to discuss progress, challenges, and support.
3. Review & Adjust: Revisting expectations periodically to align with changing priorities. 

How to Meet Performance Expectations:

Here are some tips for success:

• Understand Your Role: Familiarize yourself with your job description and key responsibilities.
• Communicate Regularly: Keep an open line of communication with your manager.
• Seek Feedback: Ask for input on your performance and areas for improvement.
• Prioritize Professional Development: Take advantage of training and learning
  opportunities.