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The Office of Information Technology provides a wide range of services to the campus community. Technology is a fundamental component of university life, and is particularly important to the delivery of instruction and the learning experience.

Lucas Administrative Center
Suite 507
Telephone: (859) 572-5271
Fax: (859) 572-1517

If you need technical assistance, please contact our IT Help Desk at 859-572-6911.

Our Vision

To empower and serve the University community through accessible, collaborative, innovative and advanced technology solutions that provide an enriching academic experience to our students and to strengthen the ability to educate the public we serve.

Our Mission

The mission of OIT, in support of the strategic goals of the University, is to provide the highest-quality service delivery through innovative and efficient technology for students, faculty, staff and the community. As an integral part of the University and as leaders in technology we will:

  • Improve the learning experience with flexible classroom designs that accommodate a variety of learning and teaching styles, utilizing technology best practices in both face-to-face and distance-learning classes.
  • Provide students, faculty and staff with easy access to information anytime, anywhere, across a variety of devices and platforms to support learning, decision-making and operational effectiveness.
  • Assist and support the northern Kentucky region to achieve educational excellence through advanced and efficient technology solutions.
  • Provide a robust, high-performing and secure IT infrastructure for University resources and information.
  • Evaluate and implement emerging technologies to provide solutions that enhance processes and improve services for the University and community.
  • Provide training and support for the University community in the use of advanced software and educational tools through a highly skilled technical staff.

 

Our Staff

Tim Ferguson

Chief Information Officer

Tim Ferguson

Infrastructure and Operations Group

Responsible for making sure that technology is operating properly and securely across campus.  

  • Network Administration and Telecom
  • Application/Database Support
  • Data Center Administration
  • Client/Desktop Support
  • Multimedia/Event Support
  • Smart Classroom Support

Business Support Group and Enterprise Systems Group

BSG - Provides support for the myNKU administrative systems and implements system enhancements in partnership with the business areas.

  • Student Information Systems Business Analysts
  • Human Resource Business Analysts
  • Finance Business Analysts
  • Enterprise Reporting and Analytics Business Analysts

ESG - Responsible for application software development and support as well as project management across the IT organization.

  • Administrative Systems Applications
  • Business Intelligence/Warehouse
  • Mobile Applications Development
  • Web Services and Development

Central Administration

Responsible for oversight of departmental projects and programs.

  • Project Management
  • Program Management
  • Information Security/Disaster Recovery
  • Policy
  • Norse Tech Bar
  • Training
  • Communications
  • Help Desk
  • Accessibility
  • Administrative Support
  • Budget and Contract Administration
  • Records Management