Students and their parents are encouraged to work closely with the NKU Office of Student Financial Assistance as they explore options in meeting college costs.
After reading the consumer information on this page, you can contact our staff for answers to any additional questions. Our office is in Room 301 of the Lucas Administrative Center.
Contact Us:
In order to determine your eligibility you must be fully admitted to NKU. You must annually complete the Free Application for Federal Student Aid (FAFSA). The priority deadline to file the FAFSA each year is February 1st. You will not be awarded federal, state or institutional aid until your financial aid file is complete. Learn more about completing the FAFSA with this video guide:
You must be enrolled in a degree-seeking program to receive federal financial aid. During any semester (fall,spring, or summer), you must be enrolled at least half-time to receive a Federal Direct student loan.
You must also be maintaining progress according to NKU's Satisfactory Academic Progress Policy (see below).
You must meet all federal, state and institutional eligibility requirements. All estimated awards are awarded based on of full time enrollment. Aid will be prorated or reduced depending on the actual number of hours you are enrolled.
Approximately, 65% of NKU students borrow a student loan to assist in financing their educational costs. The U.S. Department of Education (ED) releases official cohort default rates once per year. As defined by ED, a cohort default rate (CDR) is the percentage of a school's borrowers who enter repayment on certain Federal Family Education Loan (FFEL) Program or William D. Ford Federal Direct Loan (Direct Loan) Program loans during a particular federal fiscal year (FY), October 1 to September 30, and default or meet other specified conditions prior to the end of the next fiscal year. Please refer to the Cohort Default Rate Guide for a more in-depth description of cohort default rates and how the rates are calculated.
The FY 2017 official cohort default rates were published on September 2020. Below is a comparison on NKU's CDR vs the national average for the last three reporting years.
| FY 2017 | FY 2016 | FY 2015 | |
|---|---|---|---|
| National Average | 9.7% | 10.1% | 10.8% |
| Northern Kentucky University | 7.7% | 6.5% | 8.1% |
College Is Possible - Motivation for ages K-16 that help motivate students to achieve a college education
U.S. Department of Education - Higher education information
FinAid - SmartStudent Guide to financial assistance
Studentaid.gov - Keep track of your student loans and other financial aid information
Searching for Scholarship - Vast scholarship search
Budgeting 101 - Simple budgeting guide for college students
Student Renter's Guide - Tips for off-campus housing rentals
Students are encouraged to resolve complaints at the appropriate level of dispute; however, should this approach fail or be inappropriate, students may submit written complaints to the Office of Student Conduct, Rights and Advocacy at scra@nku.edu. All pertinent information should be listed including date, time, location, parties involved, witnesses, any attempts to resolve the complaint, and desired resolution. Anonymous complaints can be submitted in writing to the Office of Student Conduct, Rights and Advocacy at the address below. Once received, the complaint will be forwarded to the appropriate academic area or administrative unit for review.
Complaints are respected and honored. No reprisals or retaliation shall be invoked against any student for processing, in good faith, a complaint or for participating in any way in these complaint procedures.
All submissions will be kept confidential to the extent possible given the need to investigate the complaint, maintain campus safety, and comply with federal, state, or local mandates.
Office of Student Conduct, Rights and Advocacy
Student Union room 301
Northern Kentucky University
Highland Heights, KY, 41076
To file a consumer complaint against a Kentucky postsecondary institution, please write a letter to the address below or submit your complaint via cpeconsumercomplaint@ky.gov and include the following information:
Mailing Address:
Institutional Complaints
Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601
You may also contact our accrediting agency the Southern Association of Colleges and School Commission on Colleges (SACSCOC) if you have a concern about the institutional accreditation status. The Commission’s complaint policy, procedures, and complaint form are available at: https://sacscoc.org/app/uploads/2020/01/ComplaintPolicy-1.pdf.
Contact information for student complaint processes in all 50 states, the District of Columbia, and Puerto Rico:
Phone: 877-557-2575
Fax: 606-396-4821
Mail:
FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
Northern Kentucky University
Lucas Administrative Center, Room 301
Highland Heights, KY 41099
Phone: +1 (859) 572-5143
Fax: (859) 572-6997
Toll-Free: 1-888-225-4499
Hours: Monday - Friday 8:15am - 4:30pm Virtual appointments available upon request.
