Located at 70 Campbell Drive (MA 106), the Work Control Office (WCO) is the communication hub for Operations and Maintenance, providing a centralized contact-point for work requests and information. The role of the WCO is to facilitate customer requests, maintain the equipment and work-order database and gather and disseminate information. The WCO processes over 20,000 work-orders per year, recording all requests for maintenance or other specialty assistance.
Along with work orders, the WCO is also responsible for Key Control and All card access.
To put in a work order please click the link or if you have an emergency* please Call Work Control @ 859-572- 5660 during our normal business hours 8AM-4:30PM
If you have an emergency after normal business hours please call the power plant @ 859-572-5548
If you are having issues putting in a work order online please follow this tutorial
*Emergency entails life safety and the situation presents imminent danger to someone’s life and/or wellbeing or something that may impose immediate large scale damage to building infrastructure such as a utility line rupture, window breakage or possible fire, etc.