The Assistant Residence Life Coordinator (ARLC) is an integral part of University Housing whose primary responsibility is to act as a facilitator for the student residential experience and to enhance the social, educational, intellectual, and cultural development of each residential student.
The ARLC articulates to students the values, philosophy, and policies of University Housing and the University and represents University Housing as a role model in all facets of university life. The ARLC assists with departmental opening and closing processes, facilitates community development, coordinates staff programming efforts, serves as a referral agent for students, effectively manages administrative tasks, assists in the selection, training, and supervision of undergraduate staff, and serves as a positive member of the University Housing team. The ARLC is supervised by a Residence Life Coordinator (RLC) who works in the same assigned residential area.
The Graduate Assistant for Housing Operations (GAHO) is an integral part of University Housing Operations team whose primary responsibility is to supervise the undergraduate desk and mail staff and assist with University Housing operational processes.
The GAHO, reporting to the Housing Operations Coordinator, and working directly with the Associate Director of Housing Operations, the Associate Director of Residence Life, and the Director of University Housing, coordinates the residential desks and mail rooms and provides high-level customer service to all constituents. The GAHO focuses on the selection, training, scheduling, and supervision of desk and mail assistants in University Housing, and is responsible for the daily functions of the residential desks in the Boothe Village and the East Village. The GAHO also works on stream-lining and maximizing the service provided by the residential mail rooms and delivery of mail, packages, and other correspondence. The GAHO assists with departmental opening and closing processes, serves as a referral agent for students, serves on the professional staff duty rotation (as assigned), and assesses methods and trainings for improving Housing operations.