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Moving Forward – Fall 2020

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In an effort to keep our communities safe and following university protocols, the W. Frank Steely Library closed its facility and suspended in-person operations on March 26th. Our extensive collection of digital materials is available (24/7), and the majority of library services are accessible from off-campus. 

We are looking forward to supporting you this fall semester while embracing health and safety protocols. The library facility will reopen on August 3, 2020. Here’s what you can expect from Steely Library: 

 

Steely Library Service Points 

Students, faculty, and staff can expect the same great service from Steely Library this fall. We’ll be available to assist library users at our two main service points, on the first and third floors. We’ll be wearing masks and gloves, while speaking with you through new plexiglass safeguards.  

 

Books, Artifacts, and Other Physical Materials 

This fall, Steely Library personnel will offer a concierge service and retrieve all print materials from the stacks for you. Simply request materials by clicking the “Hold” button in the library’s catalog. Materials will be made available for you to pick up on the third floor or at the 1st floor entrance using our new contactless curbside pickup, Curbside@Steely. All returned materials will be quarantined in a dedicated area within the building for three days.  

 

Curbside@Steely: Contactless Curbside Pick-Up 

Students, faculty, and staff may request circulating materials from Steely Library and arrange to pick up items outside the library building at the 1st floor entrance. More information to come on how to request those items and possible pick-up times.  

 

Interlibrary Loan 

Steely Library will resume borrowing physical materials through interlibrary loan. Materials from other libraries will be quarantined for a total of three days, including transit time, before they can be picked up by you. This safety measure will result in minor delays, so your patience is appreciated. 

Steely Library will continue to loan print materials to partner libraries, if requested, but all returned items will be quarantined for three days before being returned to Steely Library stacks. 

   

Research Help Services 

Steely Library will continue to offer a robust suite of research help services. Research tutoring will be offered at the 3rd floor Public Services Desk with appropriate social distancing in place. Students, faculty, and staff can also call, text, chat, email, or Zoom with a librarian during our business hours. We recognize that academic pursuits happen outside of building hours, so users can chat with a librarian 24/7 as part of a new consortial service. Visit our website for more information.  

  

Special Collections & Archives 

Students, faculty, and staff can make appointments to access physical materials in the Special Collections & Archives. There may be limitations to accessing certain materials or collections; however, library personnel can work with you in advance to identify limitations and seek alternatives. Materials will be quarantined after use.  

 

Print & Electronic Course Reserves  

Library personnel will partner with teaching faculty to identify and digitize course reserve materials according to copyright guidelines. (Physical course reserves are unavailable this fall.) If materials cannot be digitized, library faculty will help determine if an alternative can be found through the library’s digital collections or if a digital version can be purchased. Digital course reserves will operate as usual. 

 

Information Literacy Instruction 

Teaching information literacy through faculty partnerships is a core library service and an integral part of the QEP. Library faculty are prepared to teach any delivery format, whether in a socially-distanced classroom, virtually through Zoom, or by developing a Canvas module.  

  

Building Hours 

Building hours for fall will be posted on the library’s website.  

 

Physical Spaces & Technology 

Study spaces, including furniture and technology, will be spaced appropriately, and all physical spaces and technology will be cleaned according to university guidelines. Any technology loaned to students, faculty, and staff will be cleaned upon return by library personnel following IT recommendations. 

 

Please reach out with any questions you have; we’re available to help. Stay healthy, Norse! 

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